New Focus
New & Innovative Services Coming to You!
Watch This Space.
Tip of the Day
New Focus
We're all trying to save money in one form or another so why pay for more than you need? At the end of last year DoSo unveiled a new, more cost-effective IT support plan - "DoSo Managed Services". With a special focus on account management there's a service level to fit all organisations' requirements, and best of all you only pay for what you use!
Managed Services
What is a Managed Service?
Our Managed Services vary from contract to contract, and are predominantly tailored for the specific needs of our client's Service Level requirements. Considerations can be for example commitments to existing maintenance contracts, specialised technology and software requirements.
Managed services provide structured support and give measurable success in a cost effective way.
Benefits of our SLA: 
- Ability to track more accurately where and why problems are arising.
- Accurate and documented knowledge of IT Support and Maintenance.
- Labour at a discounted rate.
- Retained Technical knowledge.
- Regular meetings; reporting, feedback, advise with issues and changes occurring.
- Ability to identify where training is needed.
- A comprehensive, customer focused Quality IT Support and Maintenance
What a Service Level Agreement will typically include:
- Regular meetings to review service levels achieved and make strategic decisions around the findings of Information Technology usage and issues.
- Regular contact from an account manager to review issues, monitor performance and generally to make sure the client's systems are running smoothly.
- On-site visits by specialist engineers to remedy system failures.
- Remote monitoring of systems and networks.
Unstructured v Structured Support.
If you have any queries please contact us: 0870 415 5500
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New and Innovative Services
Spammers: (Security) - 'Also see Tip of the day'
Staying ahead of the Spammers
Email is considered the greatest productivity tool that the Internet has introduced into the workplace. However, with as much as 50% of all email being spam, this tool is in danger of being swamped. That's why we've introduced an anti-spam service to cut out the spam before it hits your network.
At DoSo we take your IT Security very seriously, constantly researching and staying ahead in the field. We offer market leading services at Internet and client level. For the best defence against spam and viruses we recommend MAILDEFENDER, NOD32 & KASPERSKY.
MailDefender
MailDefender is an Internet level defence against spam and viruses. It provides the earliest possible protection against these attacks filtering them out before they hit your premises.
Kaspersky
Symantec, McAfee and Sophos are all names that traditionally have been associated with anti virus software. However, Kaspersky provide the most technical and innovative solutions that seek to provide you with the best level of protection against today's viruses.
NOD32
NOD32 provides the most cost effective commercial Anti Virus solution for the home user.
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Broadband Gateway
Broadband Gateway - Wireless Soars
The number of hotspots worldwide has grown 87 percent since January 2005 with more than 100,000 public Wi-Fi hotspots and London coming 3rd in the world with over 1627 hotspots. (JiWire)
The reality of broadband solutions in the palm of your hand, office, or within 'hot-spots' around the world is here! DoSo understands the imperative requirement of secure Internet Connectivity for any business. There are now many new options for secure, reliable, fast and cost-effective internet solutions for broadband needs, up to a theoretical to 24MB a second.
If you have any queries, contact us to discuss your requirements.
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Watch This Space.
Our sister company Dodec - a leading New Media consultancy - continues to experience growing demand for it's services. The provision of Digital Print Services is one area generating a lot of interest; imagine your own online interface where you can purchase anything from Digital Prints of photos, Business Cards and Leaflets, you're your own corporate branded gifts like Mugs and Mouse Mats. With their new website soon to be launched, more details soon.
DoSo Logo Being Revitalised
The time has come for a new look. DoSo is expanding and we feel that this is a great time to freshen up our Corporate identity. Watch out for DoSo's new logo!
DoSo's new and improved Website
An exciting new chapter for us, with the development of a informative, user-friendly and centralised website. DoSo customers will be able to use our new online customer service system to raise and query cases.
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Tip of the Day
The Spyware Nuisance
We all know someone who has been affected by spyware. As an antidote, why not try Webroot's Spy, currently ranked as one of the best for dealing with spyware.
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